{"xsrfToken":"97fd9b81984a5e1db04af4a4627c54627bc97667_lout","branding":{"id":"7","key":"lemsd","name":"LXP Monday Service Desk","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/11","theme":{"headerBGColor":"#0036a8","headerLinkColor":"#ffffff","headerLinkHoverColor":"#0a49cc","headerLinkHoverBGColor":"#0a49cc","headerBadgeColor":"#0a49cc"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0d9bddd4-22a1-4a66-9f92-94291a77037b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkOWJkZGQ0LTIyYTEtNGE2Ni05ZjkyLTk0MjkxYTc3MDM3YiI6WyJyZWFkIl19LCJleHAiOjE3NDcwODA4MjMsIm5iZiI6MTc0NzA4MDIyM30.bFct90WLBZ5ceIQI5-4uIP7a_JObROElGI5uCPZ77Xs&client=9841ec96-7fce-43a5-9c9e-ea6af0c35094&mode=fit","logoId":"0d9bddd4-22a1-4a66-9f92-94291a77037b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Optimizory Help Center","sharedPortalName":"Optimizory Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Optimizory Help Center","sharedPortalName":"Optimizory Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDcwODA4MjMsIm5iZiI6MTc0NzA4MDIyM30.eoOyT5cmQ0Al948QIv4vREYUsfVjtGaKduWRiuF5Log&client=9841ec96-7fce-43a5-9c9e-ea6af0c35094&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"7","key":"lemsd","projectId":10032,"serviceDeskId":7,"name":"LXP Monday Service Desk","description":"<p>Welcome! You can raise a request for LXP Monday Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"50","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10544,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[8],"key":""},{"id":"51","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10557,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10557","groups":[8],"key":""},{"id":"52","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10549,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[8],"key":""},{"id":"53","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10553,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[8],"key":""},{"id":"57","name":"Report incident","descriptionHtml":"","callToAction":"Report incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10548,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10548","groups":[8],"key":""},{"id":"54","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10543,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[8],"key":""},{"id":"55","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10547,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[8],"key":""},{"id":"56","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10528,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[8],"key":""},{"id":"49","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10535,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[56,55,54,53,52,51,50,57]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"104e5e8e-7416-3240-9f84-88c9769d9cb1","appLinkName":"","appLinkUrl":"","spaceKey":"LEMSD","spaceName":"LXP Monday Service Desk","spaceUrl":"","isServer":false},"labels":[],"projectKey":"LEMSD","serviceDeskId":7,"kbLinkDomainURLs":["https://optimizory.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LEMSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwODE0MjMsIm5iZiI6MTc0NzA4MDIyM30.5PGLysEE3IQ_X4q0OpxLopteZdJQLIP86jKfJ7mSUYE","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"9841ec96-7fce-43a5-9c9e-ea6af0c35094","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":51,"projectId":10032,"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"","icon":10557,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10557","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What is your question?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide as much detail as possible about your question","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/51","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/51","calendarParams":{"firstDay":0,"date":"2025-05-13T01:33:43+0530","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"104e5e8e-7416-3240-9f84-88c9769d9cb1","appLinkName":"","appLinkUrl":"","spaceKey":"LEMSD","spaceName":"LXP Monday Service Desk","spaceUrl":"","isServer":false},"labels":[],"projectKey":"LEMSD","serviceDeskId":7,"kbLinkDomainURLs":["https://optimizory.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwODE0MjMsIm5iZiI6MTc0NzA4MDIyM30.5PGLysEE3IQ_X4q0OpxLopteZdJQLIP86jKfJ7mSUYE","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"9841ec96-7fce-43a5-9c9e-ea6af0c35094","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}