Problem
Macros inside confluence related to RMsis-Confluence plugin fail to retrieve data from RMsis server throwing an error: RMsis Macro - Connection to RMsis failed.
Solution
This is possible if no Application Link exists between JIRA & Confluence. Application Links (sometimes called "AppLinks") allows you to link Atlassian applications to each other. Please check and verify if application link exists or not.
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- Open a sample Confluence page, click on Edit button.
- Now click on "Insert more content" menu and then click on "Other Macros"
- Search for "JIRA" macro (This macro can be used to embed JIRA issues)
- Use this macro to embed an existing JIRA issue in your sample Confluence page.
- Now try to use RMsis Plugin for Confluence.
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- Recreate the application link by deleting the existing one and then creating it again.
- If possible, try doing the same with different user credentials.
- Change the type of the Application Link being used by you.
Steps to Re-Create application link between JIRA server and Confluence server is mentioned below:
- Go to the Administration > Applications area in JIRA Software and click on Application links.
- Delete the existing link by clicking on cross(x) button.
- Enter the URL for the confluence application and click Create new link.
- Complete the application link creation wizard and try again.
If the issue still persists, try updating Application Link with different user credentials AND/OR Change the type of the Application Link being used by you.
- To do so, click on edit button of the newly created Application Link.
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