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- License and Logs Configuration:
- License Management: RMsis administrator can update license key by clicking "Update License Key" link.
- Debug Mode:This operation can help Optimizory team locate the probable root cause of any unexpected behaviour in the system. In case of any problems in RMsis, "Enable Debugging" link should be checked and all logs should be shared with support team. Once operation is complete, administrator can disable debugging by clicking "Disable Debugging" link.
- This option will only enable/disable RMsis Application debugging logs written in file rmsis.log.
- In order to enable/disable RMsis plugin side debugging, please follow the steps below:
- Go to RMsis Menu > RMsis Configuration page.
- Check/Uncheck the Enable Debugging check box and then click on "Save Configuration" button to save the configuration.
- Log collection and sharing : In case of any problems, following logs need to be shared with debug mode enabled
- Application Server Logs: These logs files are generally located in logs folder of your Application Server. e.g. In case of Apache Tomcat, it is located in <CATALINA_HOME>/logs/ folder.
- JIRA Logs: These are located at <JIRA_HOME>/logs/ folder.
- RMsis Logs: These are located at <RMSIS_HOME>/logs/ folder.
- Administrators can also access Send Log Files option from RMsis drop-down in JIRA menu bar, as shown below
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