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  • User Management:
    • RMsis admin can assign users based on number of users for which license is purchased (by enabling check-box). This table automatically shows all JIRA users in given system where RMsis is installed, in a sorted order.
    • Admin can also provide RMsis administrative rights to a user by selecting the check box in the "Admin column".
    • The Global Configuration provides a mechanism to set the default status of a user to Active / InActive.

Note : 

    • The "Last Activity" column is available from RMsis 1.8.8.2-r304 (and later versions).
    • This column displays a user's last activity in RMsis.
    • A user account deleted in JIRA is clearly indicated on RMsis side, as shown below

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  • Project Management:
    • All the projects which exists in JIRA are automatically inherited by RMsis.
    • The Admin user can Activate/ Deactivate a project within RMsis in following ways :
      • By using the "Active" Check Box.
      • By using the "Enable Projects"/ "Disable Projects" buttons.

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RMsis Configuration

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  • Log collection and sharing : In case of any problems, following logs need to be shared with debug mode enabled
    • Application Server Logs: These logs files are generally located in logs folder of your Application Server. e.g. In case of Apache Tomcat, it is located in <CATALINA_HOME>/logs/ folder.
    • JIRA Logs: These are located at <JIRA_HOME>/logs/ folder.
    • RMsis Logs: These are located at <RMSIS_HOME>/logs/ folder.
    • Administrators can also access Send Log Files option from RMsis drop-down in JIRA menu bar, as shown below


Health & Diagnostics

This functionality can be used for running health check and diagnostics in RMsis.

Jira Artifacts: Duplicate Jira Issues in RMsis

This functionality can be used to find and remove any duplicate JIRA issues which may be present in your RMsis database due to problems during JIRA Sync process/ other reasons.

Find Duplicate: Click this button to find duplicate JIRA issues which may be present in your RMsis database.

Remove Duplicate: Click this button to remove duplicate JIRA issues which were found after clicking on Find Duplicate button.

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