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- Log collection and sharing : In case of any problems, following logs need to be shared with debug mode enabled
- Application Server Logs: These logs files are generally located in logs folder of your Application Server. e.g. In case of Apache Tomcat, it is located in <CATALINA_HOME>/logs/ folder.
- JIRA Logs: These are located at <JIRA_HOME>/logs/ folder.
- RMsis Logs: These are located at <RMSIS_HOME>/logs/ folder.
- Administrators can also access Send Log Files option from RMsis drop-down in JIRA menu bar, as shown below
Health & Diagnostics
This functionality can be used for running health check and diagnostics in RMsis.
Jira Artifacts: Duplicate Jira Issues in RMsis
This functionality can be used to find and remove any duplicate JIRA issues which may be present in your RMsis database due to problems during JIRA Sync process/ other reasons.
Find Duplicate: Click this button to find duplicate JIRA issues which may be present in your RMsis database.
Remove Duplicate: Click this button to remove duplicate JIRA issues which were found after clicking on Find Duplicate button.
