Use of third party products and services

Optimizory uses the following class of services from other vendors for various products and services provided by us. Please note that all these class of services may be used for a specific product / service provided by us.

  • Payment Service Providers
    • Paypal
    • 2Checkout
    • Notes : 
      • Under normal circumstances, no user information is passed on to these companies. The interaction for financial transaction is handled exclusively by the payment service provider.
      • The user name and email-id is shared by us only when a user asks for payment link.
  • Customer communication
    • Intercom for user communication management.
    • Sendgrid for email management.
    • Google analytics in vREST (hosted service).
    • Google mail for mail access
  • Other communication platforms hosted by us
    • Discourse as discussion forum. Currently, the access to this is limited and is by invitation only.
    • Atlassian suite of products - JIRA and Confluence
  • Servers
    • Amazon
    • Server4U
      • Note : The company has an implemented policy of not letting any employee access the data owned by us.
    • Dreamhost

Notes : As on date, all the vendors have taken proactive steps for GDPR compliance.