{"xsrfToken":"2f5b3b7305cfc0c9d9076d3519fcb1a6fb97474a_lout","branding":{"id":"4","key":"pact","name":"Pact - Contract Management Service Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0043db","headerLinkHoverBGColor":"#0043db","headerBadgeColor":"#0043db"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b0b97605-e50e-40c9-ad31-b3e05eb231f9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIwYjk3NjA1LWU1MGUtNDBjOS1hZDMxLWIzZTA1ZWIyMzFmOSI6WyJyZWFkIl19LCJleHAiOjE3MzQ3OTY2MDYsIm5iZiI6MTczNDc5NjAwNn0.gi3VOUlRTsZ-yNOCNVIZQ8nKU-f9qpbDw-n9-R3B6Kk&client=9841ec96-7fce-43a5-9c9e-ea6af0c35094&mode=fit","logoId":"b0b97605-e50e-40c9-ad31-b3e05eb231f9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Optimizory Help Center","sharedPortalName":"Optimizory Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Optimizory Help Center","sharedPortalName":"Optimizory Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"pact","projectId":10025,"serviceDeskId":4,"name":"Pact - Contract Management Service Desk","description":"<p>Welcome! You can raise a Pact request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"26","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[5],"key":""},{"id":"28","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[5],"key":""},{"id":"27","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[5],"key":""},{"id":"30","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[5],"key":""},{"id":"31","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[5],"key":""},{"id":"32","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[5],"key":""},{"id":"25","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[5],"key":""},{"id":"29","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[25,26,27,28,30,31,32]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"104e5e8e-7416-3240-9f84-88c9769d9cb1","appLinkName":"System Confluence","appLinkUrl":"https://optimizory.atlassian.net/wiki","spaceKey":"PACT","spaceName":"Pact","spaceUrl":"https://optimizory.atlassian.net/wiki/spaces/PACT","isServer":false},"labels":[],"projectKey":"PACT","serviceDeskId":4,"kbLinkDomainURLs":["https://optimizory.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PACT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3OTcyMDYsIm5iZiI6MTczNDc5NjAwNn0.z6IWbe_TLQ5w5CrBWX7-DRjvV17nRIL5kwW1KixuUV4","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"9841ec96-7fce-43a5-9c9e-ea6af0c35094","tokenDurationInMins":20}},"sharedPortal":{"name":"Optimizory Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://optimizory.atlassian.net/wiki","kbLinkDomainURLs":["https://optimizory.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}