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- If you have database backup of previous version of RMsis database. Restore the backup to a new database and re-configure RMsis to use this database with RMsis 1.8.10-r355.
- This is the preferred option as it will eliminate the duplicate artifacts which got created due to re-sync and existing links & artifacts will remain visible.
- If database backup is not available, please follow the steps mentioned below to resolve this issue:
- Login into JIRA using an administrator account and switch to RMsis Administration > Health & Diagnostics tab.
- Click on Find Duplicates button, this will identify the newly created duplicates and list them.
- If duplicate artifacts are found, Remove Duplicates button will become active or else "No duplicate issues found" will be displayed.
- Click on Remove Duplicates button to restore the Traceability links.
