Welcome to the Optimizory Trust Center. At Optimizory, trust and transparency are our guiding principles. We are dedicated to safeguarding your data, maintaining the highest security standards, and adhering to global regulations. This Trust Center serves as a centralized hub for all crucial information regarding our security, privacy, and compliance practices.
Security policy
Data Usage: User data is used for invoicing, license management, product support, and sharing product updates.
Data Security: The company guarantees the security and confidentiality of data processed during service usage.
Data Protection Policy: A detailed explanation of data protection practices and the terms of the Standard Non-Disclosure Agreement (NDA) can be found in the Data Protection and Security Policy Document.
Privacy Policy
Links explorer does not store any customer data on our servers.
All data remains within your environment or infrastructure, ensuring complete ownership and control on your side.
We comply with leading global privacy regulations such as GDPR.
For more details, refer to our Privacy Policy.
For GDPR-related queries, please contact us at data.protection@optimizory.com
Accessibility
Links Explorer is designed to align with accessibility standards such as WCAG-EM and meet Section 508 of the Rehabilitation Act of 1973.
To support compliance assessments, we provide an Accessibility Conformance Report detailing our product’s 508 Conformance.
For more information, you can view our Accessibility Conformance Report -
Issue Reporting
Encountered a bug or issue? We’re here to help. Please use our LXP service desk to log your concern, and our support team will address it promptly.
Alternatively, you can email us directly at support@optimizory.com for assistance.
Documentation
Optimizory offers comprehensive documentation to help you maximize our products’ value. Our Documentation Library includes Installlation guides, tips, and best practices for your needs.
Data Hosting & Retention
Links Explorer for Jira Cloud is hosted on Amazon Web Services (AWS).
No customer data is retained on our servers.
All data processing takes place within your environment.
Compliance with your organization’s data policies is ensured.
No part of the product is outsourced. Everything is handled within your organization.