Jira Service Management

{"xsrfToken":"0c2d0604cca9da03a3235bdb7e9138a0d9083bc1_lout","branding":{"id":"6","key":"rsd","name":"RMsis Service Desk","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0044b5","headerLinkHoverBGColor":"#0044b5","headerBadgeColor":"#0044b5"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b0b97605-e50e-40c9-ad31-b3e05eb231f9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIwYjk3NjA1LWU1MGUtNDBjOS1hZDMxLWIzZTA1ZWIyMzFmOSI6WyJyZWFkIl19LCJleHAiOjE3MzU1Nzk4MjgsIm5iZiI6MTczNTU3OTIyOH0.N6pzgy37YY0ie4MTLXMUPpZ_D-J7v2os-BIY8Mn0gsY&client=9841ec96-7fce-43a5-9c9e-ea6af0c35094&mode=fit","logoId":"b0b97605-e50e-40c9-ad31-b3e05eb231f9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Optimizory Help Center","sharedPortalName":"Optimizory Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Optimizory Help Center","sharedPortalName":"Optimizory Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"rsd","projectId":10027,"serviceDeskId":6,"name":"RMsis Service Desk","description":"Welcome! You can raise a RMsis Service Desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"42","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10483,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[7],"key":""},{"id":"44","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[7],"key":""},{"id":"43","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10491,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[7],"key":""},{"id":"46","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[7],"key":""},{"id":"47","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[7],"key":""},{"id":"48","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[7],"key":""},{"id":"41","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10472,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[7],"key":""},{"id":"45","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://optimizory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[41,42,43,44,46,47,48]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"104e5e8e-7416-3240-9f84-88c9769d9cb1","appLinkName":"System Confluence","appLinkUrl":"https://optimizory.atlassian.net/wiki","spaceKey":"RSD","spaceName":"RMsis Service Desk","spaceUrl":"https://optimizory.atlassian.net/wiki/spaces/RSD","isServer":false},"labels":[],"projectKey":"RSD","serviceDeskId":6,"kbLinkDomainURLs":["https://optimizory.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODQxZWM5Ni03ZmNlLTQzYTUtOWM5ZS1lYTZhZjBjMzUwOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1ODA0MjgsIm5iZiI6MTczNTU3OTIyOH0.28_0Y_SvyKDkvQkPyD0bM1d0U_YAecvTLFCDP7efxQU","targetCollection":"upload-project-10027","endpointUrl":"https://api.media.atlassian.com","clientId":"9841ec96-7fce-43a5-9c9e-ea6af0c35094","tokenDurationInMins":20}},"sharedPortal":{"name":"Optimizory Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://optimizory.atlassian.net/wiki","kbLinkDomainURLs":["https://optimizory.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=optimizory","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0c2d0604cca9da03a3235bdb7e9138a0d9083bc1_lout","baseUrl":"https://optimizory.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://optimizory.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9841ec96-7fce-43a5-9c9e-ea6af0c35094","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"855070acc56449b39ee6cac5f52769e8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}