Welcome to the Optimizory Trust Center. At Optimizory, trust and transparency are our guiding principles. We are dedicated to safeguarding your data, maintaining the highest security standards, and adhering to global regulations. This Trust Center serves as a centralized hub for all crucial information regarding our security, privacy, and compliance practices.
Security policy
We prioritize data protection. We handle user data exclusively for invoicing, license management, product support, and sharing pertinent product updates. Furthermore, we guarantee the security and confidentiality of data processed during our service usage.
For a comprehensive understanding of our data protection practices and the terms of our Standard Non-Disclosure Agreement (NDA), please refer to our Data Protection and Security Policy Document.
Privacy Policy
Your privacy matters to us. Optimizory’s applications do not store any customer data on our servers. All data remains within your environment or infrastructure, ensuring complete ownership and control on your side.
We comply with leading global privacy regulations such as GDPR and CCPA. For more details, refer to our Privacy Policy.
For GDPR-related queries, please contact us at support@optimizory.com.
Accessibility
We believe technology should be accessible to everyone. Our applications are designed to align with accessibility standards such as WCAG-EM, ensuring usability for individuals with diverse needs.
You can view our for more information.
Issue Reporting
Encountered a bug or issue? We’re here to help. Please use our LXP service desk to log your concern, and our support team will address it promptly.
Alternatively, you can email us directly at support@optimizory.com for assistance.
Documentation
Optimizory offers comprehensive documentation to help you maximize our products’ value. Our Documentation Library includes Installlation guides, tips, and best practices for your needs.
Data Hosting & Retention
Optimizory applications are hosted on Amazon Web Services (AWS). We don’t retain any customer data on our servers. All data processing takes place within your environment, ensuring compliance with your organization’s data policies. Additionally, we don’t outsource any part of the product; everything is handled within your organization.