Un-assign a requirement which has been assigned to a user.

Question :  If I accidentally assign a requirement to a user, is there a way to un-assign the requirement so the value for "Assignee" column goes back to “???” and the status of requirement is again "Open" and not "Assigned"?

Answer :

• In the current implementation, RMsis provides a basic workflow for requirements which is not configurable.
• When you assign a requirement to a particular user, the status of the requirement changes to "Assigned" from "Open". In the current provided workflow, the status of requirement can't be changed back to "Open".
• Hence, you can not change the Assignee of a requirement to "???" once you have assigned it to a user.
• One possible solution is to allocate the requirement to Requirements Owner / Product Manager and assign a category "Unallocated" to the requirement.
• A detailed information for currently provided requirement approval workflow is available here : http://docs.optimizory.com/display/rmsis/Requirements+Approval+Workflow
• However, we will be building a workflow with configurable states and transitions in one of the forthcoming releases of RMsis. 
• This issue is tracked as RMI-1123.
• Note :
  • In order to help us to prioritise the issues/ feature requests, if this issue is not tracked against your ID in our CRM, please let us know by sending a mail to <support@optimizory.com>
    • Once you inform us, this issue will be tracked against your ID. 
    • Subsequently, we will keep you abreast of the development of this issue and will inform you once the fix for this issue is available.