RMsis FAQ's
This space contains solutions to the most frequent issues encountered by users.
- Planned Requirements
- One of the user in RMsis is not able to view all requirements
- Editing committed requirement(s) / test case(s)
- Customizing requirement workflow
- Adding hyperlink to a requirement's text field
- Move requirements from Planned to Unplanned Requirements table
- Importing Requirements/ test Cases to a new project.
- Customising requirements ID in RMsis
- Importing hierarchy of requirements in RMsis
- Move/ reorder requirements within Planned Requirements table
- Un-assign a requirement which has been assigned to a user.
- Requirements Validation
- Cross Project Capabilities in RMsis
- JIRA Integration
- Data Export and Import
- Can requirements/ test cases in RMsis be exported in Word format?
- Select fields to be exported in PDF files.
- Does RMsis have publicly available API's ?
- Migrate RMsis data to a different JIRA + RMsis Instance
- Migrate RMsis data across different type of databases
- How can I import relationships of test cases using CSV import mechanism?
- Migrate RMsis data to a Datacenter Instance
- RMsis Administration
- Configure delimiter/column separator for importing/ exporting CSV files
- How can I disable RMsis Links from being displayed on Jira issue page?
- What is the purpose of various directories in RMsis directory (present in JIRA Home directory)?
- How can I uninstall RMsis?
- Hide columns from view based on user's role in RMsis
- Can not delete a baseline.
- How to assign various roles to users within RMsis?
- Traceability links missing after upgrading to JIRA 8.x.
- How can I make a different user as Admin in RMsis?
- Migrating RMsis from H2 to MySQL
- How to assign "Manager" role to a different user?
- Troubleshooting
- Installation Trouble Shooting and FAQ's
- A blank page is displayed on clicking RMsis (in JIRA menu bar)
- Getting error : RMsis is already connected to a JIRA Instance
- Getting error while attaching a file : A message "An error has occurred" is displayed
- Getting error after upgrading to RMsis 1.8.0-r265 : A message "An error has occurred" is displayed
- Steps to be performed in case of Java Script error
- Kill Orphan RMsis Process
- After installing RMsis, I am getting an error : "Error : Initial Sync is in progress please try again after some time."
- Authentication error due to SameSite cookie issue
- Downloading and installing Oracle Driver
- Downloading and installing MySQL Connector/J
- RMsis License
- Support for RMsis has expired.
- Is RMsis compatible with JIRA hosted "OnDemand"?
- RMsis System Code
- Read only users in RMsis.
- RMsis license is floating license or named license?
- How can I update license key in RMsis
- Account not active in RMsis
- Invalid License Key
- Number of users for RMsis license
- How much does it cost to renew the support for RMsis?
- Can you please share the details of support provided with RMsis license?
- Is it necessary to have a valid Support license to access RMsis?
- RMsis Plugin for Confluence
- Miscellaneous
- Additional benefits of RMsis when compared to JIRA for Requirements Management
- Blank space is visible on RHS when I access Traceability/ Reverse Traceability or Unplanned Requirements view in RMsis.
- Can RMsis be configured with Zephyr ?
- Different language support
- How can I configure to view the attachments in default application?
- RMsis user guide in PDF format
- Unable to access RMsis while using Internet Explorer/ Firefox
- Impact of Log4j vulnerability on RMsis.
- How-To Articles
- Reporting